India being a home for software and filling the soft brains to millions of devices being produced world wide.today, I happened to feel that our indian rail has a long way to travel and seem to be leveraging the strengths.
Thx to Lalu.could see some improvement in terms of online tkt booking,booking of wait listed tickets online ,mobile charge pointn train etc made available.But, there are many citigen centric services are ignored. For instance, you would not know the flat form no online or tru railway's centralised contact center.hence, you need to go to stn to find out the flat form no where train arrives.This is realy disgusting.Yesterday , I was to drop my aunt to Secundrabad railway stn which has 12 flat forms. since, I dont know the flat form no, I had to go to main gate (flat form no:1) with all the heavy weight baggage . Then,I was told that particular train arrives at flatform no : 10 . Then,It was a great struggle for us to reach FFNo:10 from FFNo:1 with all the baggage.If I had known the FFNo in advance tru online/call center,I would have directly taken the otherside of stn entrance and saved from the struggle.
The other annoying service is the process of booking lunch/dinner.cos,we dont know as it happens or not till the time we get the food on hand. I wonder why railways do not online these simple services to save precious time of citigens and reduce the congestion of people googling for info inside station ?
Its my dream to travel in india on luxurious bullet trains with my 3g ipod connected to on board wifi network sipping a hot coffee.
Will that happen ?? Where more than 10k crore profit that indian railways making burning ?
50% tikets always sold in tatkal and still 40% citigens do get their tkts cancelled on wait list.
Why dont Manmohan gov think of establishing premium track on private BOT model ?There
are many corporates wish to do !!
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